Information We Collect
When you make a reservation or contact the resort, we receive the information you submit. This may include your name, email address, phone number, address, selected room, stay dates, guest details, requests, booking reference and payment status.
Technical Information
The website uses essential session and security data needed to keep forms working, protect requests and maintain the booking journey. Standard server logs may record information such as an IP address, browser type, requested page and request time for security and troubleshooting.
How Information Is Used
Information is used to check availability, create and manage reservations, process or reconcile payments, respond to enquiries, deliver stay-related communication, prevent misuse and maintain the website and booking service.
Information Sharing
Information may be shared with service providers only when needed to complete a reservation or payment, deliver a requested service, maintain the system or comply with applicable law. Payment credentials are entered in the payment checkout presented during the booking process.
Data Security
Grand Selim Resort uses reasonable administrative and technical safeguards appropriate to the reservation service. No internet transmission can be guaranteed to be completely secure.
Access, Correction and Deletion
To ask about personal information connected to a reservation, request a correction or make a deletion request, contact the reservations team. Some records may need to be retained for booking, payment, accounting, dispute or legal purposes.
Children and Third-Party Links
Reservation details for a child must be submitted by a parent, guardian or authorised adult. Links to third-party websites are governed by those websites’ own privacy practices.
Policy Changes
This page may be updated when the website, booking process or legal requirements change. The latest revision date appears at the top of the page.
Contact Information
Email privacy or reservation questions to reservation@grandselimresort.com, or contact Grand Selim Resort at Ramnagar Monipuripara, Sreemangal, Moulvibazar, Bangladesh.
Contact the reservations team
reservation@grandselimresort.com
01616-164070 · 01709-883333 · 01678-173185
